The work that mattered.
A curated archive across operational excellence, global data & analytics, AI strategy, and applied education. Filter by theme or jump to a case.
- 012014–2019Global Tech, Data & AnalyticsRead →
Built Dell's first global People Analytics function from scratch.
Director, HR Technology, Data & Analytics · Dell Technologies
People AnalyticsGovernanceOperating Model - 022020–2022Global Tech, Data & AnalyticsRead →
Redesigned the global HR operating model across 80,000 employees and 150+ countries.
Director, HR Technology, Data & People Operations · TE Connectivity
Operating ModelGovernancePeople Analytics - 032022–2024AI Leadership & StrategyRead →
Replaced an over-customised CRM with a scalable, governed GTM architecture.
Senior Leader, GTM Operations & Strategy · Indeed
Operating ModelGovernance - 042024–2025AI Leadership & StrategyRead →
Stood up Workday's AI Centre of Excellence and a new Asia innovation centre.
Chief of Staff, SVP Product Engineering & QA · Workday
- 052008Operational ExcellenceRead →
Migrated Accounts Payable to Parramatta and rebuilt CBA's print supply chain.
Process Excellence Manager · Commonwealth Bank of Australia
Operating Model - 062008–2009Operational ExcellenceRead →
Found CommSec customers were using a trading account like a savings account, and redesigned the experience.
Process Excellence Manager · CommSec (CBA)
Operating Model - 072009–2011Operational ExcellenceRead →
Lean Six Sigma in highly regulated industries, financial services and pharma.
Senior Management Consultant · McLaw Law & Associates
Operating Model - 082025–PresentAI Leadership & FounderRead →
Practical AI education that creates real capability, not just awareness.
Founder · Future Academy
AI - 092026AI Leadership & FounderRead →
Designed IMI's flagship 'Leading the Human-AI Workforce' executive programme.
Programme Director & Faculty · Irish Management Institute
AIOperating Model - 102026AI Leadership & FounderRead →
Built a specialist subsea contractor's central operating layer, Mission Control, as a Lovable + Claude + MCP stack.
Lead Architect · AI Operating Model · Confidential client
AIOperating ModelGovernance - 112019–2020AI Leadership & FounderRead →
Founded GigInside, the Social Skills Cloud for internal talent flow.
Co-Founder · GigInside
AIPeople AnalyticsOperating Model - 122025AI Leadership & FounderRead →
Replaced static recruitment surveys with conversational AI.
Client engagement (Clarity Diagnostic) · Hurdley.ai · Clarity Diagnostic client
AI - 132025AI Leadership & FounderRead →
Consolidated 7 fitness tools into one operating system.
Client engagement (Clarity Diagnostic) · InCourage · Clarity Diagnostic client
AIOperating Model - 142025AI Leadership & FounderRead →
Saved Elite Gym €22K a year by fixing the wrong-customer problem.
Diagnostic Lead · Elite Gym · Clarity Diagnostic client
Operating ModelPeople Analytics - 152000–2004Operational ExcellenceRead →
Built a music publishing and production business to £1M ARR.
Founder & Producer · Music Production
Operating Model - 162004–2006Operational ExcellenceRead →
Entered tech coaching performance across Dell's European sales floor.
GTM Sales Performance Coach · Dell
Operating ModelPeople Analytics - 172006Operational ExcellenceRead →
Sales process improvement inside a major UK publishing group.
Business Process Consultant · Trader Media Group
Operating Model - 182006–2008Operational ExcellenceRead →
TQM, SOX controls and Lean Six Sigma Black Belt at AIB.
Process Improvement Manager · AIB
Operating ModelGovernance - 192011–2014Global Tech, Data & AnalyticsRead →
Re-engineered sales enablement for 20,000+ Dell reps.
Senior Leader, GTM Enablement · Dell Technologies
Operating ModelPeople Analytics - 202025–PresentAI Leadership & FounderRead →
Fractional CAIO across a portfolio of SMB AI engagements.
Fractional Chief AI Officer · Clarity Diagnostic
AIOperating ModelGovernance - 212025–PresentAI Leadership & FounderRead →
One senior practice across enterprise AI strategy, executive education and applied AI.
Senior AI Advisory, Faculty & Founder · Independent Practice
A career's worth of good company.
