Redesigned the global HR operating model across 80,000 employees and 150+ countries.

TE Connectivity operates across 150+ countries with c.80,000 employees. HR data, technology and operations were fragmented across regions, with critical exposure around salary, medical and COVID-related information requiring direct engagement with Data Protection Officers, legal teams and EU works councils.

Bring an enterprise HR estate under coherent governance, deliver measurable savings, and shift the operating model toward shared and digital services, without breaking compliance or trust in the most regulated jurisdictions.

1. 01Established enterprise data governance frameworks for sensitive workforce data across multiple EU jurisdictions.
2. 02Partnered directly with DPOs, privacy leaders and works councils in France, Germany and elsewhere.
3. 03Led the global HR operating model redesign, assessed 90+ activities across APAC, EMEA, LATAM and NAM, then stood up a 3-tier model (shared services, regional, HRBPs) with clarified roles.
4. 04Diagnosed HR cost-to-serve at 3.4% of revenue (>3x industry benchmark) and used the gap to fund consolidation, shifting 40–70% of HR activities into shared and digital services.
5. 05Consolidated local vendor contracts globally and standardised payroll/vendor agreements, delivering $9M+ in vendor savings.
6. 06Delivered a multi-year, $22M+ programme portfolio working with IT, procurement, legal and BU leaders.
7. 07Built and led digital insights teams supporting a global leadership community of 7,000+ in Tableau.

"What I'd repeat: bring works councils in before the design is fixed, not after. Treated as partners, they sharpen the work; treated as a gate, they stop it. What I'd change: I'd push harder, earlier, on shifting the operating model, the savings followed structure, not effort, and we left months on the table waiting for consensus we already had."